-56%
fewer complaints and faster onboarding of new employees
Thirteen instructors were trained and are now working together to build an operational training system based on the TWI methodology.
Read the full English translation
Stryków, 13 July 2022
Reference
Our cooperation with LeanTrix began in 2020 and included supporting Arvato Supply Chain Solutions in Poland in preparing to implement the TWI programme and delivering practical workshops for employees from thirteen locations across Poland. The objective was to develop key leadership skills in job instruction, process improvement and knowledge transfer, all of which are essential to building an effective operational training system.
The main criteria in selecting a partner were professionalism, positive communication and a proactive approach to finding solutions to the challenges presented.
The cooperation included a series of preparatory consultations, introductory training sessions designed to build awareness of the TWI methodology, as well as workshops and certification for instructors. Throughout the training process, the trainers demonstrated strong commitment and an excellent ability to communicate knowledge, enabling the instructors to apply it in practice without difficulty. Both before and after the training process, the trainers were always available to support Arvato SCS instructors during implementation.
As part of our cooperation with LeanTrix, 13 instructors were trained. Together, they are building an operational training system at Arvato SCS based on the TWI methodology. The substantive and practical knowledge gained has accelerated the onboarding of new employees, while the number of complaints has been reduced by 56%. The engaging nature of the workshops enabled participants to develop or enhance strategic leadership skills, contributing to greater awareness and job satisfaction among Arvato SCS employees.
LeanTrix delivered the training and process optimisation projects reliably, flexibly and professionally. The trainers’ experience and their ability to adapt to the specific and changing operating conditions at Arvato SCS deserve particular recognition.
Agnieszka Rosa
Quality and Training Manager
Arvato Supply Chain Solutions Poland
This English translation was prepared by LeanTrix for information purposes. The client issued and signed only the Polish original. Signatures, stamps and handwritten elements have not been reproduced. If there is any discrepancy, the signed Polish original prevails.





































