Job Instruction
How to prepare people and teach a job so that the learner can perform it correctly, safely and conscientiously.
See the modern application →Historical source library
Explore and download six original Training Within Industry manuals—the primary sources behind Job Instruction, Job Methods, Job Relations and the development of practical supervisor training.
Read the source, not only the summary
During World War II, the United States needed to prepare large numbers of supervisors and experienced employees to train people quickly and consistently. The Training Within Industry program responded with tightly scripted, practice-based methods and trainer manuals.
The manuals did more than transfer information. They standardized how a trainer introduced a method, demonstrated it, invited practice and coached participants. That discipline remains one of the strongest features of TWI today.
We publish the documents here as a historical and educational library. The original language, examples and workplace assumptions reflect their period; use them as primary sources and interpret them in the context of modern law, safety standards and organizational culture.
How to prepare people and teach a job so that the learner can perform it correctly, safely and conscientiously.
See the modern application →How to question job details and develop a better method using the people, equipment and materials already available.
See the modern application →How to build sound relations, prevent people problems and handle them using facts rather than assumptions.
See the modern application →Primary-source collection
Open any document in a new tab. Each card links directly to the preserved PDF in the LeanTrix library.
Original PDF
Program reference
A collection of bulletins explaining the purpose, organization and practical use of Training Within Industry.
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Original PDF
Job Instruction
The original trainer manual for teaching people to perform a job correctly, safely and consistently.
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Original PDF
Job Methods
A practical method for questioning every detail of a job and developing an easier, safer and more effective way.
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Original PDF
Job Relations
The historic program for building constructive day-to-day relations and handling people problems fairly.
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Original PDF
Program Development
Guidance for identifying operating needs and developing focused improvement programs around real work.
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Original PDF
Union Job Relations
A period source showing how Job Relations principles were adapted to the labour–management context.
Open the manual ↗What happened after the war
As the program developed, additional applications appeared, including Job Safety and materials for union relations. The common logic remained practical: learn a structured method, apply it to a real job, receive feedback and improve through repeated practice.
The classic workshops were delivered in short daily sessions over five consecutive days. Participants were expected not merely to listen, but to prepare and practise a real application of the method.
This learning-by-doing structure—and the cycle of planning, practice, review and correction—helps explain why TWI later became so influential in Lean management and in the development of supervisors.
Historical instruction
The historical film makes the trainer’s sequence visible: prepare the learner, present the work in clear stages, let the learner try, correct with care and follow up.
Watch on YouTube ↗Continue learning
Use the archive to understand where TWI came from, then explore how its principles are applied in contemporary organizations.
Talk to LeanTrix about the right starting point: Job Instruction, Job Methods, Job Relations, Job Safety or a wider TWI system.