Why do you need this service?
TWI Job Instruction training gives supervisors and instructors a repeatable method of effective on-the-job training, helping new employees learn the correct working method sooner.
TWI Job Instruction training and effective on-the-job learning
The method has four steps: prepare the worker, present the operation, try out performance and follow up. Properly prepared work instructions, containing important steps, key points and reasons, are equally important. They help ensure knowledge transfer does not depend solely on an individual instructor’s experience.
We connect the training with TWI Job Instruction, instructor certification and digital instruction management. The methodological context is also described by eTWI.
We implement TWI Job Instruction as a training standard that extends beyond a single course. After the workshop, we revisit job instruction quality, work instructions, employee results and instructor competence to sustain the effectiveness of the process.
What is our role?
- We deliver complete TWI Job Instruction training with an emphasis on practice and exercises using real examples.
- We support leaders in preparing TWI instructions and delivering job instruction.
- We provide access to TWI instructor pocket cards and instruction templates.
- We can certify TWI instructors and introduce digital instruction management through the eTWI system.
- We support implementation using AI tools through the KaizenUp application, which can create TWI work instructions with AI.
- We support companies through the transformation from disorganised training to standardisation and effective onboarding.
A handful of facts
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+ TWI Job Instruction training sessions delivered since 2007
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+ certified TWI instructors
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% — average improvement in employee productivity achieved by companies through TWI JI
Implementation support
We provide support based on the Kata process, which allows us to adapt our activities to the specifics of your organization, taking into account the jointly set goals. The Kata process consists of four key elements that enable effective implementation of assumptions.
We operate according to PDCA
P
PLAN
- Introduction to the TWI philosophy: history, principles and pillars.
- Analysis of the organisation’s current training and standardised work.
- Selection of key operations for exercises using the Pareto principle.
- Introducing the supervisor’s role as an instructor.
D
DO
- Learning the four-step TWI Job Instruction method:
- Prepare the worker
- Present the operation
- Try out performance
- Follow up
- Creating TWI instructions with important steps, key points and reasons.
- Practical exercises in pairs, delivering job instruction.
- Exercises to assess teaching quality and the learner’s understanding.
C
CHECK
- Assessing job instruction using the 5Q sheet.
- Assessing TWI instructors using the 20Q sheet.
- Feedback from the trainer and training participants.
- Analysing training effectiveness in real working conditions.
A
ACT
- Implementing the TWI JI standard in onboarding and skills development.
- Reviewing job instruction quality and systematically reinforcing skills.
- Preparing leaders to mentor new employees.
- The option to continue certification at TWI instructor and TWI trainer levels.
Want to learn more? Contact us!
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