TWI Job Instructions – Implementation in the Organization

Why this service is needed?

We support companies in implementing work standardization based on the TWI methodology, where work instructions form the foundation of the training and quality assurance process. A well-prepared instruction includes key elements related to safety, quality, and efficiency, minimizing operational errors and reducing the time required to onboard new employees.

job instructions

What is our role?

  • We diagnose the current state and identify processes that require work instructions as a priority.
  • We conduct training on the TWI Job Instruction methodology and tools for creating instructions.
  • We create and implement work instructions together with operational teams.
  • We provide and configure the eTWI system for managing workstation documentation.
  • We support leaders and instructors in maintaining and updating work instructions.
  • We monitor the application of instructions and the effectiveness of on-the-job training.

A handful of facts

0
Audited work instructions in accordance with the TWI program
0
Implemented digital systems for managing TWI documentation
0
TWI practitioners trained in creating work instructions

Implementation support

We provide support based on the Kata process, which allows us to adapt our activities to the specifics of your organization, taking into account the jointly set goals. The Kata process consists of four key elements that enable effective implementation of assumptions.

Determining the course of action

Designing a concept that responds to the organization's goals and challenges.

Determining the current state

Learning about the current situation and collecting input data to define the next step.

Determining the target state

Determining the desired and measurable end result and a plan for its implementation.

Experiments - consultations

Implementation of activities in accordance with the established cooperation model, based on PDCA cycles.

We operate according to PDCA

P

PLAN

  • We conduct an introductory training on the TWI program and the principles of creating work instructions.
  • We assess the current state of documentation and on-the-job training practices.
  • We develop an operation map to identify processes where work instructions are critical – applying the Pareto principle (20% of operations = 80% of risks).
  • We define priorities for instruction implementation based on their impact on quality, safety, and cycle time.
  • We design a schedule for instruction development and assign specific roles (trainers, instructors, authors).

D

DO

  • We provide training in the TWI Job Instruction methodology – how to create effective work instructions and how to use them in the training process.
  • We co-create work instructions together with operational teams and team leaders.
  • We offer the eTWI tool, which enables instruction development three times faster than the standard method.
  • We support teams in preparing instructions that are clear, practical, and easy for operators to understand.

C

CHECK

  •  We verify the prepared work instructions for compliance with the TWI methodology.
  • We provide detailed feedback on each instruction, along with suggestions for improving clarity.
  • We conduct a review of instructions for compliance with health and safety, quality, and operational cycle requirements.
  • We carry out internal mini-audits of the finalized instructions.

A

ACT

  • We regularly conduct audits of TWI work instruction implementation at workstations.
  • We monitor the effectiveness of on-the-job training using the new instructions.
  • We reinforce a culture of continuous improvement by developing TWI instructor competencies.
  • We update instructions in the eTWI system, responding to changes in processes or requirements.

Want to learn more? Contact us!

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    Our clients

    Wedel
    Geberit
    Viessmann
    Lajkonik
    Sumito Electric
    Tarczyński
    Autoliv
    Stadler
    UPM Raflatac
    Jost
    BSH
    Danone
    e-obuwie
    Kompania Piwowarska
    Recaro
    Tenneco
    Titanx

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